How can end-users help reduce the divergence between energy supply and demand in a way that puts the users, their needs and values, front and centre?
This project seeks to bolster residential users’ participation in flexibility markets, by co-creating the digital platform that mediates their households’ connection to these markets. Hestia includes three pilot sites, in Italy, France and the Netherlands.

DuneWorks will survey and analyse existing practices in the household and use the results to help give shape to the participatory design process. Afterwards, we will be responsible for qualitative monitoring and the evaluation of user experiences, in order to further improve the platform.